When your order ships, you will receive a shipping confirmation email with a link to track your package via FedEx, or Japan Post (USPS in the US) to PO Box, APO or FPO.
Our shipping is basically NO sign for delivery that a courier leaves your package at the door. We recommend you choose the option "delivery confirmation with signature" to secure your package from getting stolen or lost. It costs $3. We are not responsible for lost or stolen items after the notification that your order has been delivered.
Our distribution center and customer service are closed during weekends, Japan National Holidays, Bon Holidays (One week in mid August) and New Year Holidays (One week from the end of December to the beginning of January).
All Tabio socks are made in our factories in Japan. Tabio craftsmen put their skills and dedication into creating perfect socks with your comfort and style in mind.
All purchases may be returned within 30 days of receiving the items. The product must be unworn and be eligible for return. For return, customers must cover the shipping fee. Refunds may be only be issued to the credit card used to make the original purchase.
Please refer to Return Policy.
tabiousa.com is operated in Japan. Customer Service would be closed during weekends, Japan National Holidays, Bon Holidays (One week in mid August) and New Year Holidays (One week from the end of December to the beginning of January)